Whether you’re thriving or facing challenges during pregnancy or during postpartum, you deserve support. The Thriving Hearts team is here to share information and to support you and your baby on your pregnancy journey.
Sign up to receive information about local resources and events for pregnant women and new moms. We send 1-2 Thriving Hearts text messages a week.
After you sign up, you can also send texts to the Thriving Hearts community health workers about anything important to you! They will respond within 2 working days. They do not provide medical advice. For health questions, talk to your health care provider.
You are important
Explore your options for support
Whether you’re thriving or facing challenges during pregnancy or during postpartum, this guide introduces resources.
Social and health challenges are common. You do not need to have a problem or concern to learn about resources. For more information, ask your health care team or a Thriving Hearts Community Health Worker!
Access to Food and Infant Feeding Support
WIC provides food for eligible mothers during pregnancy and postpartum, as well as providing infant feeding support. SNAP is another source of food for qualifying families. We can help with applications. Food pantries provide high-quality food for you and your family. Farmers markets, churches, and community spaces often offer fresh or packaged food. Learn more at foodbankcenc.org or call 919-875-0707.
Hygiene Products
Diapers, wipes, menstrual pads, and adult incontinence supplies can be expensive. If you have extras, consider donating them. Many programs help distribute these essential products to those in need. Explore www.ncdiaperbank.org/need-help.
Legal Rights
Legal aid programs are available. You may be eligible for free legal help. To learn more about your rights, such as with housing, nutrition and disability benefits, and health insurance, check out legalaidnc.org or ask your health care team or Thriving Hearts Community Health Worker to make a referral. Services are confidential.
Mental Health
Everyone should have access to mental health support, regardless of their current situation. Whether it’s talking about your feelings, connecting with others, or taking medication if advised, mental health resources are there for you. You do not need a diagnosis to take steps to heal faster and be well. Explore postpartum.net, call 1- 800-944-4773, or text “Help” to 800-944-4773. For emergencies, reach out to the Suicide & Crisis Lifeline at 9-8-8.
Paying for Healthcare
Affordable health insurance can be challenging to find. For help, visit ncnavigator.org or call 1-855-733-3711. Many clinics also have financial navigators to help you explore insurance options, set up payment plans, or access discounted healthcare costs. You may be eligible for Medicaid during pregnancy and for 12 months postpartum.
General Resources
Visit nc211.org or call 2-1-1 for free and confidential information. For more information, go to thrivingheartsnc.org. Thriving Hearts offers a free texting program with more resource information and support from local Community Health Workers.
Tully & Umstead 2025
Usted es importante
Explore sus opciones para apoyo
Tanto si está en buen momento como si tiene retos durante el embarazo o durante el posparto, esta guía presenta recursos.
Los retos sociales y médicos son habituales. No necesita tener un problema o preocupación para conocer recursos. Para obtener más información, pregunte a su equipo médico o a un Trabajador de Salud Comunitaria de Thriving Hearts.
Acceso a Apoyo para Comida y Alimentación Infantil
WIC da comida para madres elegibles durante el embarazo y el posparto, y también da apoyo con la alimentación infantil. SNAP es otra fuente de comida para familias que califican. Podemos ayudar con aplicaciones. Los bancos de comida dan comida de alta calidad para usted y su familia. Los mercados de agricultores, iglesias y espacios comunitarios a menudo ofrecen comida fresca o empaquetada. Aprenda más en foodbankcenc.org o llame al 919-875-0707.
Productos de Higiene
Los pañales, toallitas, toallas menstruales y suministros para incontinencia adultapueden ser costosos. Si tiene extras, considere donarlos. Muchos programas ayudan a distribuir estos artículos esenciales a quienes los necesitan. Explore www.ncdiaperbank.org/need-help.
Derechos Legales
Hay programas de ayuda legal disponibles. Usted podría ser elegible para ayuda legal gratis. Para aprender más sobre sus derechos, como vivienda, beneficios por nutrición y discapacidad, y seguro médico, visite legalaidnc.org or solicite a su equipo de salud o un Trabajador de Salud Comunitario de Thriving Hearts que le derive. Los servicios son confidenciales.
Salud Mental
Todos deben tener acceso a apoyo de salud mental, sin importar su situación actual. Ya sea hablar sobre sus sentimientos, conectarse con otros o tomar medicación si se lo indicaron, los recursos de salud mental están disponibles para usted. No necesita un diagnóstico para tomar pasos para sanar más rápido y estar bien. Explore postpartum.net, llame al 1-800-944-4773 o envíe “Help” (Ayuda) al 800-944-4773. Para emergencias, comuníquese con Suicide & Crisis Lifeline 9-8-8.
Pagar por Atención Médica
El seguro médico a precio accesible puede ser difícil de encontrar. Para ayuda, visite ncnavigator.org o llame al 1-855-733-3711. Muchas clínicas también tienen navegadores económicos para ayudarla a explorar opciones de seguro, establecer planes de pago o acceder a costos de atención médica con descuento. Usted podría ser elegible para Medicaid durante el embarazo y por 12 meses posparto.
Recursos Generales
Visite nc211.org o llame al 2-1-1 para información gratis y confidencial. Para obtener más información, vaya a thrivingheartsnc.org. Thriving Hearts ofrece un programa gratis de mensajes de texto con más información de recursos y Trabajadores de Salud Comunitaria locales.
Tully & Umstead 2025
Explore community-based organizations and supports for families. For additional resources and support, check out FindHelp.org or nc211.org
Armed Services YMCA Fort Bragg
County: Cumberland
Army Community Services Family Advocacy Program
County: Cumberland
Baby Bounce – Spring Lake Community Library
County: Cumberland
Baby Bounce and Tots Story Time: Cliffdale Regional Library
County: Cumberland
Baby Bounce and Tots Story Time: North Regional Library
County: Cumberland
Baby Bounce Story Time – Bordeaux Community Library
County: Cumberland
Baby/Toddler Story Time
County: Chatham
Cape Fear Valley Health Medical Center Labor and Delivery
County: Cumberland
Catholic Charities: Marie’s Clothing Closet
County: Cumberland
Chatham Chuckwagon – Pittsboro
County: Chatham
Chatham County WIC – Moncure
County: Chatham
Chatham County WIC – Siler City
County: Chatham
Chatham Partnership for Children – CHAMPS
County: Chatham
Connections of Cumberland County
County: Cumberland
Coordinated Entry
County: Cumberland
CORA Food Pantry – Pittsboro
County: Chatham
CORA Food Pantry – Siler City
County: Chatham
Cross Cultural Resources, Inc. Charlotte Statewide -Interpretation
County: All, Cumberland, national
Cumberland County Veterans Services
County: Cumberland
Cumberland County WIC – Department of Public Health
County: Cumberland
Cumberland County WIC – Fort Bragg
County: Cumberland
Cumberland County WIC – Hope Mills
County: Cumberland
Cumberland County WIC – Spring Lake
County: Cumberland
Doris Ann’s Doula Services
County: Cumberland
DSS – Medicaid for Families and Children
County: Johnston
Fayetteville Housing Authority
County: Cumberland
Fayetteville VA Medical Center
County: Cumberland
Findtreatment.gov
County: National (across U.S.)
First Baptist Church Four Oaks Food Pantry
County: Johnston
Fort Bragg ASYMCA: New Parent Assistance for Military Families
County: Cumberland
Gift of Love Support Groups
County: Orange
Harbor, Inc. of Johnston County
County: Johnston
Inter-Faith Food Shuttle – Siler City Mobile Market
County: Chatham
Johnston County WIC
County: Johnston
Loving Larkspur Doula Services, LLC
County: Cumberland
Low Income Housing
County: National (across U.S.)
Mommas Village
County: Cumberland
National Maternal Mental Health Hotline
County: All, National (across U.S.)
NC211 Housing Resources
County: All
NCServes
County: Cumberland
New Parent Support Program (NPSP)
County: Cumberland
Partnership for Children of Cumberland County, Inc
County: Cumberland
Partnership for Children of Johnston County
County: Johnston
Salvation Army of Smithfield
County: Johnston
Second Harvest Food Bank – Southeast North Carolina
County: Cumberland
Smithfield Rescue Mission
County: Johnston
Southern Regional AHEC
County: Cumberland
Storytime (Ages 0-5)
County: Johnston
Strong As A Mother Doula Services NC
County: Cumberland
The Baby Store @ Health Dept.
County: Cumberland
Triple P Parenting Program
County: All
UNC Health Chatham Maternity Care Center
County: Chatham
UNC Health Johnston Women’s Center – Clayton
County: Johnston
UNC Health Johnston Women’s Pavilion – Smithfield
County: Johnston
WakeMed Breastfeeding Support Group-Clayton
County: Johnston
Womack Army Medical Center Birthing Unit
County: Cumberland
- Medicaid Tips
- AmeriHealth Caritas
- Carolina Complete Health
- Healthy Blue
- United Heath Care
- Print and share
Take these steps to make it easier to receive supplies and financial support for you and your baby.
- Sign up for enhanced NC ePass account
ePass is a secure, self-service web site for North Carolina benefits. With an enhanced ePass account, you can update your address, renew your benefits, and apply for services without waiting on hold or going to your local DSS office. Medicaid needs your current address to send you supplies and support
Learn More: https://medicaid.ncdhhs.gov/blog/2022/12/15/enhanced-epass-accounts-nc-medicaid-beneficiaries - Register for an online account with your Medicaid plan
You can use your online account to request supplies and support.
To create an online account, have this information ready:- Your Medicaid ID number
- Your current mailing address
- Your phone number
- An email address
- Sign up for Non-Emergency Medical Transportation
Medicaid plans reimburse for gas mileage driving to and from appointments. You may be able to get money to help with gas costs if you have a car, or if you have a caregiver, family member, friend or neighbor who can drive you. Download your plan’s transportation app to schedule visits and get reimbursed- ModivCare (AmeriHealth, Healthy Blue ) https://www.mymodivcare.com/modivcare-app/
- MTM (United Healthcare, Carolina Complete Health )
https://www.mtm-inc.net/mtm-link/
AmeriHealth Caritas
Start here
- Have your Medicaid Member ID number with you
- Call Member Services: 1-855-375-8811, 24 hours a day, seven days a week
- Say, “I’m pregnant, and I want to ask about my pregnancy and baby benefits.”
Ask Member Services about these benefits
- Meals delivered to your home
- Community baby showers
- Sign up for CARE Card rewards
- $75 for prenatal and postpartum visits
- Up to $1250 for supplies in baby’s first year
Take these steps for more support
- Register for an online account: To set up your account, visit the member portal, https://memberportal.amerihealthcaritasnc.com
- Bright Start pregnancy support: Call Bright Start at 1-833-475-2262. You can sign up for pregnancy and postpartum nurse support, and you may be able to receive doula services at no cost. Bright Start also offers a texting program with helpful information during your pregnancy and your baby’s first year.
- Breast pumps and supplies: Call Aeroflow at 1-844-867-9890 or visit aeroflowbreastpumps.com to get a breast pump and milk storage bags.
- Ask your OB provider to request a car seat: Ask your OB provider to complete a Let Us Know: Member Intervention Request form (PDF) at your next prenatal care visit
- Book a ride, or get paid for driving to appointments: You may be able to get money to help with gas costs if you have a car, or a caregiver, family member, friend or neighbor who can drive you. Call ModivCare at 1-833-498-2262 to sign up. You can download the ModivCare app at https://www.mymodivcare.com/modivcare-app/
- Support for urgent mental health needs: If you are experiencing a behavioral health crisis, call the AmeriHealth Caritas North Carolina Behavioral Health Crisis Line at 1-833-712-2262 (TTY 1-866-209-6421). The line is available 24 hours a day, seven days a week.
Learn about more benefits
- https://www.amerihealthcaritasnc.com/member/benefits/extra-benefits
- Watch the AmeriHealth Caritas video on Benefits for Moms on YouTube @AmeriHealthCaritasNC
If you have trouble getting helps
Call Member Services again at 1-855-375-8811. If that doesn’t work, contact the NC Medicaid Ombudsman at 877-201-3750 or ncmedicaidombudsman.org.
Carolina Complete Health
Start here
- Call Member Services: 1-833-552-3876, Monday-Saturday 7 a.m. – 6 pm. EST
- Have your Medicaid Member ID with you.
- You can say: “I’m pregnant and want to ask about my pregnancy and baby benefits.”
Ask Member Services about these benefits
- Help me complete my Notification of Pregnancy Form
- New Parents’ Package , including choice of a car seat, portable crib or stroller
- Online virtual doula and/or breastfeeding services
- Sign up for Community Baby Showers
Take these steps for more support
- Register for an online account: To set up your account, visit the member portal, http://my.carolinacompletehealth.com/
- Breast pumps: Ask your maternity provider for a prescription for a breast pump, Then, call Aeroflow at 1-844-867-9890, 8am – 5:30pm Monday-Friday, or visit aeroflowbreastpumps.com to get a breast pump. Have your Medicaid Member ID ready when you call.
- $120 a year for diapers, wipes, pads, and other supplies: Purchase items at CVS, order online, or download the OTCHS app. Learn more at https://www.carolinacompletehealth.com/members/medicaid/vas/otc-catalog.html
- Receive $25 for completing a Care Needs screening: Eligible members who complete their Care Needs Screening can earn a $25 My Health Pays® Visa Reward. https://www.carolinacompletehealth.com/members/medicaid/resources/benefits-services/care-needs-screening.html
- Book a ride, or get paid for driving to appointments: You may be able to get money to help with gas costs if you have a car, or a caregiver, family member, friend or neighbor who can drive you. Call MTM at 1-844-784-8931 8 AM – 6 PM EST, Monday through Saturday, to sign up. You can download the MTM app at https://www.mtm-inc.net/mtm-link/. Learn more on the Carolina Complete web site here: https://www.carolinacompletehealth.com/members/medicaid/benefits-services/transportation.html
Find more benefits for you and your family
If you have trouble getting help
Call Member Services again at : 1-833-552-3876. If that doesn’t work, contact the NC Medicaid Ombudsman at 877-201-3750 or ncmedicaidombudsman.org.
Healthy Blue
Start here
- Call Member Services: 1-844-594-5070 (TTY 711), Monday through Saturday, 7 a.m. to 6 p.m. Eastern time
- Have your Medicaid Member ID with you.
- You can say: “I’m pregnant and want to ask about my pregnancy and baby benefits.”
Ask Member Services about these benefits:
- The New Baby, New Life℠ program
- Diapers and baby supplies
- Car seat, stroller, or portable crib
- Breast pump
- Doula support
- Pregnancy and postpartum programs
- Rewards for going to doctor visits
Take these steps for more support
- Register for an online account: To set up your account, visit the member portal, https://member.healthybluenc.com/public/login
- Sign up for the Concierge Care app: Chat with a nurse any time, track kick counts, and more https://healthhub.myhealthplanaccount.com/mcs/concierge-care/mcd/hb/nc/mb
- Book a ride, or get paid for driving to appointments: You may be able to get money to help with gas costs if you have a car, or a caregiver, family member, friend or neighbor who can drive you. Call ModivCare at 855-397-3602 to sign up. You can download the ModivCare app at https://www.mymodivcare.com/modivcare-app/
- Support for urgent mental health needs: Call the Behavioral Health Crisis Line at 844-594-5076. If you are in danger or need immediate medical attention, call 911.
Find more benefits for you and your family
If you have trouble getting help
Call Member Services again at : 1-844-594-5070. If that doesn’t work, contact the NC Medicaid Ombudsman at 877-201-3750 or ncmedicaidombudsman.org.
United Health Care
Start here
- Call Member Services: 1-800-349-1855
- Have your Medicaid Member ID with you.
- You can say: “I’m pregnant and want to ask about my pregnancy and baby benefits.”
Ask Member Services about these benefits
- Choice of baby products (car seat, pack n play, diapers, and wipes)
- Baby Scripts, extra support and rewards to keep you and your baby healthy.
- Community-Based Doula Programs (up to $1,200 value)
- Baby Scripts support – you can earn $20 just for signing up.
- Community baby showers with gifts, resources, and education
- YMCA Family Membership
Take these steps for more support
- Register for an online account: To set up your account, visit the member portal, https://member.uhc.com/communityplan
- Breastfeeding support: Sign up for free virtual support for feeding your baby from SimpliFed. For more information or to book an appointment, text UHCNC4MILK to 888-458-1364, visit www.simplifed.com/united-nc, or call 844-799-0538.
- Breast pumps: Call Aeroflow at 1-844-867-9890 or visit aeroflowbreastpumps.com to get a breast pump. Have your Medicaid Member ID ready when you call.
- Book a ride, or get paid for driving to appointments: You may be able to get money to help with gas costs if you have a car, or a caregiver, family member, friend or neighbor who can drive you. Call Member services, 1-800-349-1855, to sign up. You can download the MTM app at https://www.mtm-inc.net/mtm-link/
- Support for urgent mental health needs: Call the Behavioral Health Crisis Line at 1-877-334-1141, at any time, 24 hours a day, 7 days a week. If you are in danger or need immediate medical attention, call 911.
Find more benefits for you and your family
· https://www.uhc.com/communityplan/north-carolina/plans/medicaid/medicaid-uhc-community-plan
If you have trouble getting help
Call Member Services again at : 1-800-349-1855. If that doesn’t work, contact the NC Medicaid Ombudsman at 877-201-3750 or ncmedicaidombudsman.org.
Download and print a PDF with information on all five North Carolina Medicaid PHPs.

Your Medicaid health plan offers extra support during pregnancy and after birth. With a few phone calls, you can receive supplies and financial support for you and your baby.
You deserve support
You are not asking for a favor. These benefits are part of your health plan. You can ask questions more than once.
Last updated: April 1, 2026
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Legal Help is available through Thriving Hearts!
Thriving Hearts has a Medical-Legal Partnership (MLP) program with Legal Aid of North Carolina to refer pregnant persons or individuals who are 6 months postpartum for legal assistance for civil matters.
Legal Aid services are free
Legal Aid may be able to assist with:
- Housing needs (evictions, conditions issues, foreclosure)
- Domestic Violence protective orders
- Benefits appeals (terminations, denials, and reductions of Medicaid, Food stamps, and Disability)
Talk to your care team about a referral
Thriving Hearts Community Health Workers as well as your healthcare team are trained to make a referral to Legal Aid through the MLP.










